- All fine jewelry is delicate by nature. We are happy to repair an item purchased on thediamondreserve.com at no extra charge within the first 60 days of receipt of purchase. Any items in need of repairs after the first 60 days of receipt, or found to be the result of damage or neglect, will incur repair and shipping fees at the expense of the customer. Cost of repairs vary depending on the style and individual item and generally start at $50 +shipping.
- Many, but not all of our rings can be resized. The cost for ring resizing varies depending on style and generally starts at $100. Ring resizing and shipping costs will be at the expense of the customer.
- The average turnaround time for repairs and resizing is two weeks.
Bridal Jewelry Repairs and Resizing
- All fine jewelry is delicate by nature. We offer complimentary repairs on items purchased through The Diamond Reserve within the first 120 days of receipt. Repairs needed after 120 days, or repairs on pieces occurring from regular wear and tear, will incur repair fees at the expense of the customer. We cannot accept responsibility for items repaired by anyone outside of The Diamond Reserve.
- Many, but not all of our rings can be resized. The cost for ring resizing varies depending on style and generally starts at $100. Ring resizing and shipping costs will be at the expense of the customer. The average turnaround time for repairs and resizing is two weeks.
Please kindly note, warranty is void if any work is performed by anyone outside of The Diamond Reserve.
To request a repair or resize please fill out and submit the form below.